Introduction

Modern managers operate in environments characterised by constant change, increasing complexity, and heightened stakeholder expectations. Beyond overseeing daily operations, managers are required to think strategically, motivate people, manage performance, and act as catalysts for change. Without a clear management framework and practical tools, even experienced professionals can struggle to maintain momentum, engagement, and results.

The Certificate in Management training course provides a holistic perspective on management responsibilities and organisational context. Participants develop practical skills to analyse internal and external forces, translate strategy into action, and build high-performing teams. The course emphasises practical management behaviours that enhance effectiveness, improve communication, and enable managers to move from reactive problem-solving to proactive value creation. By strengthening managerial judgement and confidence, the course supports sustained performance and professional growth.

Key focus areas include:

 

Key Learning Outcomes

At the end of this Certificate in Management training course, participants will be able to:

Training Methodology

This Certificate in Management training course adopts a practical and application-focused learning approach centred on real managerial challenges. Participants engage with applied scenarios, management frameworks, and interactive discussions to translate concepts into effective workplace practice. Emphasis is placed on practical judgement, people management skills, and actionable techniques that can be implemented immediately.

Certificate in Management

Who Should Attend?

This Certificate in Management training course is ideal for:

  • Managers and supervisors seeking to strengthen core management skills
  • Team leaders and functional specialists preparing for broader responsibilities
  • Middle and senior managers updating their management approach
  • Professionals responsible for team performance and delivery
  • Managers leading projects, initiatives, or change efforts
  • Professionals aiming to enhance managerial confidence and effectiveness

Course Outline

Day 1

The Manager as a Strategist

  • The purpose of organizations
  • Stakeholder Analysis
  • Motivation and the importance of context
  • The challenge of thriving in a VUCA world
  • More change is Coming and it’s Much Bigger and More impactful than you Think!
  • Strategic performance drivers
  • The physiology and biology of leadership
  • Strategy vs. Values: The greatest impact on performance
Day 2

The Manager as a Coach

  • Leadership, coaching and mentoring compared
  • Diagnosis and evaluation of personal leadership styles
  • Delegation, empowerment and the importance of trust
  • Coaching case study: Understanding the goals
  • The Impact of Relationships on Trust
  • Impacting Performance by raising Expectations
  • Effective Coaching Meetings
  • Knowing what role to pay: sounding board, facilitator or advisor
Day 3

The Manager as Team Leader

  • Teamwork Best Practices
  • Creating a High-Performance Team
  • Empowerment and its Link to Performance
  • Team Decision Making: When and How to Achieve a Consensus
  • Performance Measurement
  • The 4 Stages of Team Development
  • Team-Building Techniques
  • Recognition and Reward
Day 4

The Manager as the Project Team Facilitator

  • Elements of successful projects
  • People dynamics in a project team as compared to a permanent team
  • Meetings: The #1 Time Waster
  • Reducing Meeting Times by 50% and more
  • The Role of the Facilitator
  • The 5 Types of Meetings
  • Creating an Agenda that Focuses on Process and Content
  • Dealing with Dysfunctional Meeting Behaviors
  • Encouraging Creativity and Innovation
  • Ensuring Accountability for Value Added Outcomes
Day 5

The Manager as Change Agent

  • The Challenge of Personal Change
  • Six Typical Reaction to Change
  • The Attributes of Effective Change Agents
  • Influencing Upward
  • Knowing Your Power and Leveraging it
  • The Importance of Humility and other Emotional Intelligence Skills
  • Knowing how to be Assertive without Appearing Aggressive

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

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FAQs

The course focuses on developing practical management capability, including performance management, team leadership, and change management.

Yes. The course is designed for both experienced managers and professionals preparing for broader management responsibilities.

Yes. Coaching, motivation, performance measurement, and team effectiveness are central themes.

Yes. Participants learn how to act as change agents and manage transitions constructively.

Absolutely. The management practices covered are applicable across sectors and organisational contexts.

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