Introduction

Business excellence has evolved from a quality-focused initiative into a strategic discipline that shapes how organisations perform, compete, and sustain success. Leading organisations use recognised excellence models to align leadership, strategy, people, processes, and results into a coherent system that consistently delivers value to stakeholders. However, excellence can only be achieved when strategy is clearly defined, effectively executed, and continuously reviewed.

This Business Excellence Strategy Development and Implementation training course provides a structured roadmap for embedding excellence into organisational strategy and daily operations. It explains how global excellence frameworks support strategic planning, performance management, and cultural alignment. Participants gain practical insight into translating strategic intent into measurable actions, using balanced metrics, and sustaining excellence through leadership commitment and continuous improvement.

Key focus areas include:

Key Learning Outcomes

At the end of this Business Excellence Strategy Development and Implementation training course, participants will be able to:

Training Methodology

This Business Excellence Strategy Development and Implementation training course combines structured instruction with practical exercises, case analysis, and facilitated group discussions. Participants work with real-world scenarios to translate excellence frameworks into executable strategies and performance-driven action plans.

Business Excellence Strategy Development and Implementation

Who Should Attend?

This Business Excellence Strategy Development and Implementation training course is ideal for professionals seeking to:

  • Senior and middle managers responsible for strategy and performance
  • Business excellence, quality, and organisational development professionals
  • Strategy and planning specialists
  • Performance management and PMO professionals
  • Change and transformation leaders
  • Executives driving continuous improvement initiatives

Course Outline

Day 1

Foundations of Business Excellence

  • Understanding the concept of business excellence
  • Overview of global excellence models (EFQM, Baldrige, etc.)
  • Core values, enablers, and results areas
  • Role of leadership and culture in excellence
  • Benchmarking high-performing organisations
  • Excellence maturity assessment
  • Linking excellence to strategy and operations
Day 2

Strategic Analysis and Planning

  • Environmental scanning and SWOT analysis
  • Vision, mission, and values alignment
  • Strategic goal setting and prioritisation
  • Scenario planning and risk consideration
  • Resource alignment and strategic initiatives
  • Tools for effective strategic thinking
  • Stakeholder engagement in strategic development
Day 3

Strategy Execution and Alignment

  • Translating strategy into operational plans
  • Balanced Scorecard methodology
  • Designing KPIs and performance dashboards
  • Cascading goals across departments
  • Creating alignment through communication and roles
  • Monitoring and adapting strategic progress
  • Overcoming execution challenges
Day 4

Sustaining Performance Excellence

  • Embedding excellence into everyday processes
  • Continuous improvement methodologies (PDCA, Kaizen)
  • Auditing and self-assessment practices
  • Employee engagement and empowerment
  • Change management for excellence initiatives
  • Recognition, rewards, and celebrating success
  • Innovation as a driver of excellence
Day 5

Integration and Strategic Impact

  • Aligning excellence with digital transformation
  • Leadership’s role in long-term sustainability
  • Developing an excellence strategy roadmap
  • Integrating feedback and agility into strategy
  • Case studies from global excellence award winners
  • Personal action planning and commitment
  • Final review and certification briefing

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

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FAQs

The course focuses on developing and executing strategies using recognised business excellence frameworks to achieve sustainable performance.

Yes, it examines leading international excellence models and their application to strategic planning and execution.

Yes, strong emphasis is placed on translating strategy into action, performance measurement, and execution discipline.

Yes, participants learn how to apply balanced scorecards, KPIs, and dashboards to support strategy execution.

Professionals involved in strategy development, performance management, excellence initiatives, and organisational transformation will benefit most.

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