Introduction

Change is a constant feature of modern organisations, driven by evolving strategies, market pressures, technological advances, and workforce expectations. Every managerial decision introduces some degree of change, making change leadership a core capability rather than a specialist skill. Without effective leadership, change initiatives often fail due to resistance, misalignment, and weak communication.

The Certificate in Leading and Managing Change training course provides a practical framework for understanding how change affects individuals, teams, and organisational culture. Participants explore the distinction between managing change processes and leading people through change. The course integrates principles of workplace psychology, organisational development, and leadership practice to help professionals design and implement change initiatives that improve performance, build engagement, and sustain results over time.

Key focus areas include:

Key Learning Outcomes

At the end of this Certificate in Leading and Managing Change training course, participants will be able to:

Training Methodology

This Certificate in Leading and Managing Change training course adopts a practical and experiential learning approach centred on real organisational change challenges. Participants engage with applied frameworks, reflective activities, and scenario-based discussions to translate theory into effective practice. Emphasis is placed on skill development, leadership judgement, and practical tools that support successful change implementation.

Certificate in Leading and Managing Change

Who Should Attend?

This Certificate in Leading and Managing Change training course is ideal for:

  • Managers and leaders responsible for leading change initiatives
  • Human resource and organisational development professionals
  • Professionals preparing for managerial or leadership roles
  • Technical specialists transitioning into leadership or business partner roles
  • Health, safety, and training professionals involved in change projects
  • Professionals seeking to update their change leadership capability

Course Outline

Day 1

Understanding Human Psychology and its Impact on Change Management

  • What is Human Psychology?
  • Tip of the Iceberg Concept
  • Understanding Yourself
  • Developing  Self-awareness,  Trust  and  Communication 
  • How Attitudes are formed?
  • Motivation at Workplace and What Drives People to be Motivated
  • The Key Drivers of Change
  • The Need for Change Management
Day 2

Approaches to Organizational Change

  • Where do you start with Organizational Change?
  • Anticipated Reaction to Change
  • What are typically the things which are required to Change?
  • Define the Scale of Organizational Change
  • Approaches to Organizational Change
  • Steps required to Implement Change
  • How to Sustain Change?
  • What is the impact of Appreciative Inquiry on Change Management?
  • Organizational Alignment around the Change
Day 3

Change Management and Change Leadership

  • The Five Psychological Phases of Change and their Effective Management
  • Difference between Change Management and Change Leadership
  • Leadership and Culture in Change Management
  • Change Management and Emotional Intelligence impact on Organization Performance
  • The Key Components of Emotional Intelligence Link to Leadership
  • Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)
Day 4

Organizational Development (OD)

  • What is Organizational Development?
  • Introduction to Performance Management Tool Namely the Balanced Scorecard
  • Defining Strategy and How to Translate It into Action and Execution
  • SWOT and PESTEL Analysis
  • Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
  • Building a Strategy Focused Organization (SFO)
  • Introduction to Strategy Maps
Day 5

Developing Performance Contracts Framework and Scoring Mechanism

  • Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
  • Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization
  • Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL
  • Training Course Review and Wrap-up

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

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FAQs

The course focuses on leading organisational change effectively by addressing people, culture, and performance factors. 

Yes. Understanding the difference and applying both appropriately is a core theme of the course.

Yes. Human behaviour, motivation, and psychological responses to change are central components.

Yes. Participants learn practical strategies to identify, understand, and address resistance constructively.

Absolutely. The change leadership frameworks apply across sectors and organisational contexts. 

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