Introduction

In fast-moving markets, traditional analytical approaches alone are no longer sufficient to address complex business challenges. Organisations need strategic leaders who can think creatively, understand customer needs deeply, and translate insight into action. Design thinking provides a structured yet flexible methodology that places users at the centre of strategy, enabling organisations to innovate with purpose and speed.

This Design Thinking for Strategic Management training course introduces the principles and practices of design thinking and shows how they can be applied to strategic management contexts. Participants explore the full design thinking cycle—empathising, defining, ideating, prototyping, and testing—and learn how to apply these stages to improve products, services, and strategic initiatives. The course emphasises practical application, helping leaders foster innovation, enhance customer value, and embed design thinking within organisational culture.

Key focus areas include:

Key Learning Outcomes

At the end of this Design Thinking for Strategic Management training course, participants will be able to:

Training Methodology

This Design Thinking for Strategic Management training course adopts an experiential learning approach that emphasises engagement, interaction, and practice. Participants work through guided exercises, team-based activities, short interactive presentations, reflections, and real-world case scenarios to apply design thinking concepts directly to strategic challenges.

Design Thinking for Strategic Management

Who Should Attend?

This Design Thinking for Strategic Management training course is ideal for professionals seeking to:

  • Senior and middle managers responsible for strategy and innovation
  • Strategy, transformation, and business development professionals
  • Product, service, and customer experience leaders
  • Project and change management professionals
  • Emerging leaders preparing for broader strategic roles
  • Professionals driving organisational improvement and innovation

Course Outline

Day 1

Introduction to Design Thinking

  • Definition and principles of design thinking
  • Historical background and evolution
  • The importance of design thinking in business management
The Design Thinking Process
  • Overview of the five stages: Empathize, define, ideate, prototype, test
  • Exploration of each stage with real-world examples
Day 2

Empathy and Problem Definition

Empathy: Understanding the User

  • Techniques for empathizing with users
  • Conducting interviews and observations
  • Building user personas and empathy maps
Defining the Problem
  • Techniques for defining and framing problems
  • Importance of problem statements in guiding the design process
  • Tools for problem analysis
Day 3

Ideation and Prototyping

Ideation: Generating Creative Solutions

  • Techniques for brainstorming and creative thinking
  • Methods to foster innovation within teams
  • Selecting and refining ideas
Prototyping Solutions
  • Introduction to prototyping methods
  • Importance of rapid prototyping in iterative design
  • Gathering feedback and learning from prototypes
Day 4

Prototype and Testing

Testing and Iteration

  • Designing effective tests for solutions
  • Iterative process: Learning from failures and successes
  • Implementing feedback into design improvements
Integrating Design Thinking into Business Strategy
  • Strategies for embedding design thinking in organizational culture
  • Measuring the impact of design thinking on business performance
Day 5

Overcoming Challenges and Barriers

  • Common obstacles in implementing Design Thinking
  • Strategies for overcoming resistance and fostering acceptance
  • Building a supportive environment for Design Thinking
Conclusion and Future Trends
  • Recap of key learning
  • Future trends in design thinking
  • Encouraging continuous learning and adaptation

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

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FAQs

The course focuses on applying design thinking to strategic management to improve innovation, decision-making, and customer value.

Yes, it addresses empathising, defining, ideating, prototyping, and testing within strategic contexts.

It is highly practical, with hands-on exercises, group work, and real-world applications.

Yes, the course shows how design thinking supports strategy, services, processes, and organisational change.

Leaders and professionals involved in strategy, innovation, and organisational development will benefit most.

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